Terms of Service

By accessing and using our website for the purchase of any of our products, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. We reserve the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website.

Return and refund policy

We accept returns for damaged or defective products. Contact our customer service within 7 days of receiving the order for return authorization. Refunds will be processed promptly for approved returns, excluding shipping costs. Refunds will be issued using the same method as the original payment.

Privacy policy

We respect your privacy. Personal information provided during the order process will be used solely for order fulfillment and will not be shared with third parties.

Shipping policy

All figures in our inventory are subject to a processing time of 1-2 days. In the case of backordered figures, please allow for a processing period of 2-3 weeks. Shipping for our figures is generally completed within 5-8 days and does not include tracking, unless the priority mail option is selected, in which case a tracking number will be provided. International orders will undergo processing within the same timeframe, although shipping durations may differ based on the destination country.

Contact information

Phone number: 5306476186

Email: brickedupfigureshop@gmail.com

Physical address: 3300 West Camelback Road, Phoenix AZ 85017, United States